Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order in a timely and secure manner.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is confirmed, you will receive an email or SMS notification with the order details.

Shipping Time
After dispatch, orders are typically delivered within 3–7 business days depending on your location. Delivery timelines may vary for remote areas.

Shipping Charges
Shipping charges are calculated at checkout. We may offer free shipping on selected products or during promotional offers.

Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS so you can monitor your delivery status in real time.

Delays
Delivery may be delayed due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes during festivals and sales. We appreciate your patience in such cases.

Incorrect Address
Please ensure that the shipping address is accurate. We are not responsible for delivery issues arising from incorrect or incomplete address details provided by the customer.

Failed Delivery Attempts
If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. In such cases, re-shipping charges may apply.

Contact Us
If you have any questions or concerns regarding your order, please contact our support team within 48 hours of delivery.